Terms and Conditions

This page (together with the documents referred to on it) tells you the terms and conditions on which we supply any of the products (Products) listed on the website www.wildseed.co.uk (Website) to you. Please read these terms and conditions carefully before ordering any products. You should understand that by ordering any of the products, you agree to be bound by these terms and conditions.

ABOUT US

This Website is owned and operated by Donald MacIntyre t/a Emorsgate Seeds (We or Us). Your complete satisfaction is very important to Us. If you have any suggestions or comments or if you need to contact Us, please use the details below:

Address: Emorsgate Seeds, Neeps Bridge Farm, Middle Drive, Wisbech, Cambridgeshire, PE14 8JT

Phone: 01553 829028

Email: [email protected]

MAKING A PURCHASE

Making a purchase could not be easier. Just browse the Website, and add any items that you wish to buy to the Basket. After you have finished your selection, click on Shopping Trolly icon where you will be taken to your Shopping Cart.You will be asked for a few details that We need to be able to complete the order.

By placing an order through the Website, you warrant that you are:

  1. Legally capable of entering into binding contracts; and
  2. At least 18 years of age

 SERVICE AVAILABILITY

We only ship to the mainland UK and Isle of Wight. Standard shipping to mainland UK is included in the price, but we make a surcharge for shipping to Highlands of Scotland, please contact us prior to making a purchase for availability of postage to the Highlands of Scotland. We are unable to export to Ireland, Northern Ireland, Channel Islands, Isle of Man and other non-mainland UK locations.

CONTRACT

After placing an order, you will receive an email from Us acknowledging that We have received your order. When confirmation of your order is received, this is to indicate that We have received your order. It does not indicate that a contract exists between you and Us. Your order constitutes an offer to Us to buy a Product. We will indicate acceptance of your order, and hence a contract between you and Us, when We send you a Copy Invoice. The contract between you and Us (Contract) will only be formed when We send you the Copy Invoice. The Contract will relate only to those Products whose dispatch We have confirmed in the Copy Invoice. We will not be obliged to supply any other Products which may have been part of your order until the dispatch of such Products has been confirmed in a separate dispatch note with the Copy Invoice

PRICING

The price of any Products will be as quoted on the Website from time to time, except in cases of obvious error. Prices are liable to change at any time, but changes will not affect orders in respect of which We have already sent you a Dispatch Confirmation.

The Website contains a large number of Products and it is always possible that some of the Products listed on the Website may be incorrectly priced. We will normally verify prices as part of the dispatch procedures so that, where a Product’s correct price is less than the stated price. We are under no obligation to provide the Product to you at an incorrect (lower) price, even after We have sent you a Dispatch Confirmation, if the pricing error is obvious and unmistakeable and could have reasonably been recognised by you as a mis-pricing.

PAYMENT

We accept Visa, MasterCard, Maestro, and Paypal. If you do not wish to pay online, you pay phone or BACS transfer.

Shipping and Handling Delivery costs to mainland addresses within England, Wales, and parts of Scotland are included in the price. Some areas may be subject to a delivery surcharge and customers requiring delivery to those locations are advised to contact Us in advance of ordering. The amount of any surcharge will vary depending upon the location and Product(s) ordered.

DELIVERY SCHEDULE

We will endeavour to despatch your order as soon as possible, usually within 2 working days. However, our business and products are seasonal and this means that when an order is placed during our busy periods  in the Spring and Autumn, there may be a delay in delivery.

You must inform Us within five working days of dispatch if any Products are lost or damaged in transit so that We can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence.

You agree that proof of delivery supplied by the delivery company is sufficient evidence to establish that Products have been received.

TAX CHARGES

We are registered with the VAT authorities as “flat rate farmers”. This means that we charge our VAT registered customers a “flat rate addition” (FRA) of 4% on all our supplies. This can be reclaimed in the usual way.  Non VAT registered customers do not need to add VAT or FRA. Please ensure that the correct tick box is selected at Checkout under the question ‘Is company VAT registered?’.

FRA registration No: FRF 10-000071.

GUARANTEE

We believe that all our products are supplied in good condition and are of reliable quality. We will not be responsible for their health and welfare after the acceptance of delivery nor will We be responsible for the replacement of any products which fail to grow due to unsuitable soil conditions, adverse weather conditions, vandalism, damage, unsuitable storage, neglect or any other cause beyond our control.

Consignments must be carefully examined on receipt and any complaint notified by telephone within 24 hours and confirmed in writing within 7 days. Our liability for plants supplied is limited, at our option, to the replacement of those plants or to a refund of the price paid.

LIMITATION OF LIABILITY

Please note that although We have taken care to present the Products as accurately as possible on the Website, due to the nature of the Products images on the Website will vary from the actual Products.

Some of the Products are not suitable for children. We do not accept any responsibility for any injury or damage caused whilst Products are being used by children unsupervised unless such injury or damage can be shown to have been caused by our negligence.

We promise you that any Product purchased from Us through the Website is of satisfactory quality and reasonably fit for all the purposes for which products of the kind are commonly supplied.

Our liability for losses you suffer as a result of Us breaking any Contract is strictly limited to the purchase price of the Products purchased under that Contract.

Nothing in these terms and conditions limits in any way our liability:

  • “for death or personal injury caused by our negligence”;
  • “under section 2(3) of the Consumer Protection Act 1987”;
  • “for fraud or fraudulent misrepresentation”; or
  • “for any matter for which it would be illegal for Us to exclude, or attempt to exclude, our liability”

We are not responsible for indirect losses which happen as a side effect of the main loss or damage however arising and whether caused by tort (including negligence), breach of contract or otherwise, even in foreseeable, including, without limitation, loss of income or revenue, loss of business, loss of profits or contracts, loss of anticipated savings, loss of data, or waste of management or office time.

PRIVACY POLICY

We do not disclose buyers’ information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will be required not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the ‘Remember Me’ option. Cookies are also used after you have logged on as part of that process. You can turn off cookies (in Microsoft Internet Explorer) within your browser by going to ‘Tools | Internet Options | Privacy’ and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.

Data collected by this site is used to:

  1. take and fulfil customer orders;
  2. administer and enhance the site and service; and
  3. disclose information to third-parties for goods delivery purposes.

RETURNS POLICY

Please refer to our Refund And Returns Policy page.

FORCE MAJEURE

We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under any Contract that is caused by events outside our reasonable control (Force Majeure Event). Our performance under any Contract is deemed to be suspended for the period that the Force Majeure Event continues, and We will have an extension of time for performance for the duration of that period. We will use reasonable endeavours to bring the Force Majeure Event to a close or to find a solution by which our obligations under any Contract may be performed despite the Force Majeure Event. Written communications When using the Website, you accept that communication with Us will be mainly electronic. We will contact you by email or provide you with information by posting notices on our Website. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that We provide to you electronically comply with any legal requirement that such communications be in writing.

NOTICES

All notices given by you to Us must be given to the postal address stated above. We may give notice to you at either the email or postal address you provide to Us when placing an order or on our Website. Notice will be deemed received and properly served immediately when posted on our Website, 24 hours after an email is sent, or three days after the date of posting of any letter. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an email, that such email was sent to the specified email address of the addressee.

ASSIGNMENT

Any Contract between you and Us is binding on you and Us and on our respective successors and assigns. You may not transfer, assign, charge or otherwise dispose of a Contract, or any of your rights or obligations arising under it, without our prior written consent. We may transfer, assign, charge, sub-contract or otherwise dispose of a Contract, or any of our rights or obligations arising under it, at any time during the term of the Contract.

THIRD PARTY RIGHTS

A person who is not a party to this agreement shall not have any rights under or in connection with it or by virtue of the Contracts (Rights of Third Parties) Act 1999 except where such rights are expressly granted. Notwithstanding the foregoing the rights of the parties to terminate, rescind or agree any variation, waiver or settlement under this agreement is not subject to the consent of any person that is not a party to this agreement.

WAIVER

If We fail, at any time during the term of a Contract, to insist upon strict performance of any of your obligations under the Contract or any of these terms and conditions, or if We fail to exercise any of the rights or remedies to which We are entitled under the Contract, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations.

A waiver by Us of any default shall not constitute a waiver of any subsequent default. No waiver by Us of any of these terms and conditions shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing.

SEVERABILITY

If any of these terms and conditions or any provisions of a Contract are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.

ENTIRE AGREEMENT

These terms and conditions and any document expressly referred to in them represent the entire agreement between you and Us in relation to the subject matter of any Contract and supersede any prior agreement, understanding or arrangement between you and Us, whether oral or in writing.

Each party acknowledges that, in entering into a Contract, neither party has relied on any representation, undertaking or promise given by the other party or can be implied from anything said or written in negotiations between the parties prior to such Contract except as expressly stated in these terms and conditions.

Neither party shall have any remedy in respect of any untrue statement made by the other, whether orally or in writing, prior to the date of any Contract (unless such untrue statement was made fraudulently) and the other party’s only remedy shall be for breach of contract as provided in these terms and conditions.

VARIATION

We have the right to revise and amend these terms and conditions from time to time. You will be subject to the policies and terms and conditions in force at the time that you order Products from Us, unless any change to those policies or these terms and conditions is required to be made by law or governmental authority (in which case it will apply to orders previously placed by you), or if We notify you of the change to those policies or these terms and conditions before We send you the Copy Invoice (in which case We have the right to assume that you have accepted the change to the terms and conditions, unless you notify Us to the contrary within seven working days of receipt by you of the Products).

Law and Jurisdiction Contracts for the purchase of Products through the Website and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) will be governed by the laws of England and Wales. Any dispute or claim arising out of or in connection with such Contracts or their formation (including non-contractual disputes or claims) shall be subject to the exclusive jurisdiction of the courts of England and Wales. Nothing in these terms and conditions limits the right of to bring proceedings against you arising out of or in connection with your use of the Services in any other court of competent jurisdiction or concurrently in more than one court of competent jurisdiction.

STATUTORY RIGHTS

None of these terms affect your legal rights and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder.