Post and Packing
Our prices all include handling, packaging and delivery charges to mainland destinations in England, Wales and Lowland Scotland.
For orders over 2kg to the Scottish Highlands and Isle of Wight we will charge an additional £10 carriage. For orders of 2kg - 20kg to the Islands of Scotland or to N.Ireland we will charge an additional £16 carriage.
For other weights over 2kg and destinations not covered above (including IOM, Channel Islands and Isles of Scilly) there will be additional charges for larger consignments; you will be advised of these additional costs before we complete your order.
We aim to dispatch most orders within 2 working days of receipt of order and payment. Seed is sent by standard (2nd class) post or carrier which means most deliveries should arrive within 5 working days of receipt of order.
Complex, unusual orders and bespoke mixtures may on occasion take longer.
For time critical deliveries please contact us and we will do our best to help.
We can usually upgrade your consignment to 1st class post or other priority delivery services at cost, but we cannot give guarantees as to delivery times as this is in the hands of our carrier. Please also note that whilst we can upgrade the delivery time we cannot necessarily shorten the time it takes to process and dispatch your order - so please do contact us for advice first.
Deliveries above £50 in value or 1.5kg in weight will usually need to be signed for, and may arrive at any time during the day, so you will need to be available. If it is more convenient, you may wish to have the products delivered to an alternative address such as a work address where someone will be available to sign.
For orders up to £200 in value we can pass on your instruction to leave goods if you are out in a safe dry place without requiring a signature. The delivery will be recorded by our carrier and a record of delivery available to you online. As we will not obtain a signature from yourself we can only do this to your written instructions and entirely at your risk. We cannot accept any claim for lost or damaged goods in these circumstances and if our carrier are unable to follow your instruction and returns the goods to us any cost incurred will be chargeable back to you.
We reserve the option to require a signature if we feel delivery may be compromised.
For orders above £200 in value we would not be happy to have them left without being signed for.